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 testimonials from iapetus customers 

nice things our customers have said about us

 

Here at iapetus.co.uk we really do care lots about not only the quality and integrity of the beautiful things we sell, but just as importantly about the service we offer. We want you to have a warm fuzzy feeling when you shop with us. To show we are not just saying this here are a few lovely comments we've received from some very happy customers.

 

 

 17/01/2012

I just wanted to say I received my earrings and they are great - thank you! I may even have to order more - oh dear! Many thanks. Great service, as ever.

Jill

 

14/01/2012

Thank you for the prompt and efficient service with my recent order. I was so impressed with the beautiful way the parcel was wrapped. Thank you. We were pleased with the goods too!

Jilly

 

24/10/2011

Just wanted to say thank you for your excellent service - it's great to find a company that consistently takes that bit of extra effort. I am recommending you to everyone I know and will definitely be shopping from you again!
Kind regards, Helen 

  

25/8/2011

I am very happy with your service and I love the ring. Thanks.

Katrin

 

24/6/2011 – butterfly small drop earrings 

The earrings arrived this morning. I can’t believe they arrived less than 18 hours after ordering! It was very well packaged and beautifully gift-wrapped. Thank you so much for the fantastic, friendly and extremely efficient service. As long as my girlfriend likes the earrings, which I am sure she will, then it will all have worked absolutely perfectly.

I am hugely impressed and I shall recommend your service to everyone.

Ben


17/6/2011 – small ceramic mantel clock

I'm writing to thank you and your company for the efficient service with this order: it was in my hands within 18 hours of me ordering it! It was packaged so well externally that we didn't want to undo the packaging, and was packaged so well internally that nothing could have broken! 

We saw the clock at your Malvern shop  - but had to have it once we returned home!!

Thanks again,

Peter Raine


10/6/2011 – 'not my turn to dry' 100% cotton tea towel

I do love your online store, your products and your customer service.

Susi


7/6/2011 - single tangle wrought iron candle holder (click here to see a similar item)

Thank you, I have received my order and am thrilled with it. The piece is so beautiful, I hope to buy more in the future.

Susan


25/5/2011 - starfish and slate fresh water pearl pendant (click here to see a similar item)

I received my order today, and may I just say a huge thank you! The necklace is beautiful and will look wonderful on my bridesmaids along with the other ones in September! What a fantastic find you were!!!

Georgie


17/5/2011 - ribbon disc silver cufflinks 

Thank you so much for the beautiful cufflinks, they are just what I was looking for and were exactly what I was expecting from the photo and more. Quite often things look good online but are quite another thing when they arrive!

Thanks also for the superb service, my order arrived less than 24 hours after I'd put it in and the packaging and attention to detail were absolutely spot on. You certainly deserve to succeed and I will certainly recommend you to all of my friends.

Many, many thanks ~ Alli Mair


15/5/2011

I just wanted to let you know how impressed I was with your website and fabulous range of gifts.

Kathy


14/5/2011

I would just like to say (again) thank you for how helpful your store has been.

Thanks again for helping out.

Kirsty


16/4/2011- hoops & diamond ring

Thank you to James for his beautiful designs, we couldn't have found a more lovely ring.

Ami


19/3/2011 – starry starry night pin 

Thank you so much. My Nick Hubbard pin arrived this morning, much quicker than I'd hoped. As always your service is impeccable.

Thanks again,

Pamela


13/3/2011 - off-set cream freshwater pearl necklace; cream fresh water pearl drop earrings (click here to see a similar item)

Thank you very much for safely delivering my necklace and earrings. They match the bracelet perfectly and I love the set. I love your catalogue and will consider buying from you again. 

Amanda


30/1/2011 - magic horse silver brooch

Thanks ever so much for the brooch delivered on time and beautifully and carefully wrapped. I have my neighbour searching your site for two 18th presents now...  

Will do business with you in the future.

Clair


30/1/2011 - jacobean wrought iron log ring

Thank you very much for the high level of customer service from all your staff I experienced in purchasing a Belltrees Forge log ring and other item recently. It was very important that the log ring was a particular size, and shop staff could not have been more helpful. It is clear they are all very knowledgeable about the beautiful products sold in the shop and offer an exceptional level of highly professional, yet friendly, customer service rarely found in shops today.

Kevin 


14/1/2011- handmade seagull, ceramic beach hut sculpture

These arrived earlier in the week and were just great!

Sallie


4/1/2011 - cornish slate heart tags

THANK YOU SO MUCH for such wonderful products and fantastic online ordering and delivery. It's been great to get emails saying what new stuff you've got in. And wonderful on the delivery slip to receive a hand-written note.

Thank you so much 

Susi x

 

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