iapetus Coronavirus information

UPDATE - 20th March 2020. iapetus gallery to close (temporarily) from Tuesday 24th March

To our lovely customers.

As the Coronavirus situation develops the health and welfare of our team and our amazing customers remains our top priority.

We have taken the decision to close iapetus gallery from Tuesday 24th March for an initial two weeks. We will ensure our team is supported (and paid) during this time.

We will continue to monitor the situation and follow government guidance. We will keep you up to date on what we are doing. Follow us on Facebook to keep up to date >

In the meantime iapetus.co.uk remains open and ready to welcome you 24 hours a day.

If you have any questions please don't hesitate to contact us.

A little message about Coronavirus

With the growing issue of Coronavirus (Covid-19) we thought it important to make you aware of how we are doing everything to make shopping with iapetus as safe as possible.

We have created a little video showing you everything we are doing which you can watch here...

In summary we are...

- washing our hands thoroughly as soon as we arrive at work and regularly throughout the day
- disinfecting regularly all surfaces hands may touch, e.g. keyboards, counters, light switches, door handles etc
- providing hand sanitizer at every counter for our staff and lovely customers
- removing testers of food and toiletries from the shop floor
- supporting our staff and keeping them informed of the current situation and latest advice
- providing alternative ways for you to shop with us at iapetus.co.uk
- providing FREE local delivery in a safe and considered way to those who need to self-isolate
- suspending our minimum card payment limit so you can pay for your shopping using contactless payment
- reassessing everything we do on a daily basis

If we can help just give us a call on 01684 566929 or contact us here.

Ways to shop for handmade wonders at iapetus during this period

1. Visit our gallery in Great Malvern where we have taken every measure we can to keep you safe.
2. Shop online at iapetus.co.uk and select your preferred delivery method:

Click and Collect at iapetus gallery, Great Malvern
Choose this option and you can pop in to iapetus gallery to quickly pick up your goodies and go.

FREE Local Delivery

We are offering our Malvern customers FREE local delivery of your order within 3 miles of Great Malvern. We will personally deliver your items to your home and leave it on the doorstep or safe place for you to avoid social contact.

To arrange local delivery simply give us a call on 01684 566929. Alternatively you can order at iapetus.co.uk and select "FREE Local Delivery" at the checkout.

Postal delivery of your parcels
We want to reassure you that, as things stand, delivery of any orders placed with us are not affected. We use Royal Mail for almost all our parcels. They are continuing deliveries as normal, however they will no longer ask you to sign for your deliveries, instead asking for the name of the recipient.

If you prefer you can state a safe place for your parcel to be left? Put a note in the delivery instructions box at the checkout where you want it left and we will send your parcel with instructions for your postie.

Support your local businesses

Lastly we encourage you to support your local businesses as best you can during this difficult time. There are a lot of very worried shops, cafes and restaurants who really need your help during this difficult period. Every business of every type needs you to keep supporting it so they can keep on employing people, buying stock and using services.

Why not talk to your grocer about if they can deliver? Can your favourite restaurant do a private booking, or even cook to takeaway? Does that lovely shop have a website, will they drop your shopping on your doorstep for you? Call your locals, talk to them... you might be surprised what they are doing to look after their staff and customers health, and they might just bend over backwards to help you.